Privacy Policy
Last updated: July 21, 2026
At Innovex Store, operated by Innovex Consultancy Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our platform.
By accessing or using Innovex Store, you agree to this Privacy Policy.
Information We Collect
We may collect the following information when you use Innovex Store:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Shipping & Billing Address
- Account Information
Seller Information
If you register as a seller, we may collect:
- Store Name
- Business Type & Category
- PAN Card
- Aadhaar Card
- GST Number (where applicable)
- Bank Account Details
- Brand Logo
- Social Media Links
Order Information
- Products Ordered
- Order History
- Payment Status
- Shipping Details
- Return & Refund Information
Technical Information
- IP Address
- Browser & Device Information
- Cookies
- Website Usage Data
How We Use Your Information
We use your information to:
- Create and manage your account
- Process orders and payments
- Verify seller accounts
- Deliver products
- Process returns and refunds
- Provide customer support
- Improve our website and services
- Prevent fraud and unauthorized activities
- Send important updates and notifications
- Comply with legal obligations
Payment Security
Payments on Innovex Store are processed through secure payment gateway partners such as Razorpay.
We do not store your debit card, credit card, CVV, UPI PIN, or internet banking credentials.
Sharing of Information
We may share your information only when necessary with:
- Payment Gateway Providers
- Shipping & Logistics Partners
- Sellers (only information required to fulfill your order)
- Government Authorities, where required by law
- Trusted Service Providers supporting our platform
We never sell your personal information to third parties.
Cookies
We use cookies to:
- Keep you signed in
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Enhance your shopping experience
You can manage or disable cookies through your browser settings.
Data Security
We use reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to safeguard your data, no online system can guarantee absolute security.
Your Rights
You may request to:
- Access your personal information
- Update or correct your information
- Delete your account (subject to legal and operational requirements)
- Contact us regarding your privacy concerns
Third-Party Links
Our website may contain links to third-party websites or services. Innovex Store is not responsible for their content or privacy practices. We encourage you to review their privacy policies before sharing personal information.
Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Innovex Store
Operated by Innovex Consultancy Services
Website: store.innovexcs.in
Email: support@store.innovexcs.in