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Terms & Conditions

Last updated: July 21, 2026

Welcome to Innovex Store, operated by Innovex Consultancy Services ("Innovex Store", "we", "our", or "us").

These Terms & Conditions govern your access to and use of our website and services. By using Innovex Store, you agree to comply with these Terms.

If you do not agree with any part of these Terms, please do not use our Platform.


About Innovex Store

Innovex Store is an online fashion marketplace that connects customers with independent Clothing Brands, Boutique Owners, Manufacturers, Wholesalers, Instagram Sellers, and Resellers.

Innovex Store provides the technology platform that enables buyers and sellers to connect and complete transactions.


User Accounts

To access certain features of the Platform, you may need to create an account.

You agree to:

  • Provide accurate and complete information.
  • Keep your account information up to date.
  • Maintain the confidentiality of your login credentials.
  • Be responsible for all activities carried out using your account.

Innovex Store reserves the right to suspend or terminate accounts that violate these Terms.


Orders & Payments

  • All orders are subject to acceptance and availability.
  • Product prices are determined by individual sellers.
  • Payments are processed securely through authorized payment gateway partners.
  • Innovex Store reserves the right to cancel any order in cases of suspected fraud, pricing errors, payment issues, or policy violations.

Shipping & Delivery

Shipping may be handled either by the Seller or through shipping partners integrated with Innovex Store, depending on the selected shipping method.

Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other circumstances beyond our control.


Returns & Refunds

Returns and refunds are governed by the Innovex Store Return & Refund Policy.

Not all products are eligible for return. Customers should review the applicable policy before placing an order.


Seller Responsibilities

Sellers are responsible for:

  • Product quality and authenticity.
  • Accurate product information.
  • Pricing and inventory management.
  • Order fulfilment.
  • Customer support related to their products.
  • Compliance with applicable laws.

Innovex Store acts solely as a marketplace and does not manufacture or own the products listed by sellers.


Prohibited Activities

Users must not:

  • Provide false or misleading information.
  • Attempt unauthorized access to the Platform.
  • Upload illegal, offensive, or infringing content.
  • Interfere with the operation or security of the Platform.
  • Engage in fraudulent or unlawful activities.
  • Violate any applicable laws or regulations.

Violation of these Terms may result in suspension or permanent termination of access to the Platform.


Intellectual Property

All content, trademarks, logos, designs, software, and branding related to Innovex Store are the property of Innovex Consultancy Services or their respective owners.

Users may not copy, reproduce, modify, distribute, or use any content without prior written permission.

Product images, descriptions, logos, and other content uploaded by sellers remain the property of the respective sellers.


Limitation of Liability

Innovex Store provides an online marketplace to facilitate transactions between buyers and sellers.

To the maximum extent permitted by applicable law, Innovex Store shall not be liable for:

  • Product defects or quality issues.
  • Seller performance.
  • Delivery delays caused by logistics providers.
  • Indirect or consequential losses.
  • Business interruption or loss of profits.
  • Technical interruptions or temporary service unavailability.

Account Suspension

Innovex Store reserves the right to suspend, restrict, or terminate any account that:

  • Violates these Terms.
  • Engages in fraudulent activities.
  • Misuses the Platform.
  • Provides false information.
  • Causes harm to other users or the Platform.

Privacy

Your use of Innovex Store is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.


Changes to These Terms

Innovex Store may update these Terms & Conditions from time to time.

Updated versions will be published on this page with the revised "Last Updated" date.

Continued use of the Platform after such updates constitutes acceptance of the revised Terms.


Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of Innovex Store shall be subject to the jurisdiction of the competent courts located where Innovex Consultancy Services has its registered office.


Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Innovex Store
Operated by Innovex Consultancy Services

🌐 Website: store.innovexcs.in

📧 Email: support@store.innovexcs.in

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